At Mefunky, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return policy within 7 days of receiving your items. Please read below to understand our return process:
Eligibility Criteria for Returns:
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Returns must be initiated within 7 days of receiving your order.
- Items marked as final sale are not eligible for return.
- Accessories, jewelry, and undergarments are not eligible for return due to hygiene reasons.
Return Process:
- Contact our customer service team at [mefunkyclothing@gmail.com] within 7 days of receiving your order to initiate the return process. Please provide your order number and the reason for return.
- Our customer service team will provide you with a return authorization and instructions on how to proceed with your return.
- Package the item(s) securely in the original packaging, along with any accessories or promotional items included with your order.
- Ship the item(s) back to us using a trackable shipping method. Customers are responsible for return shipping costs.
- Once we receive your return, our quality assurance team will inspect the item(s) to ensure they meet our return eligibility criteria.
- Upon approval, we will process your refund within [insert number] business days. Refunds will be issued to the original form of payment.
Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item(s) on our website.
Defective or Incorrect Items: In the unlikely event that you receive a defective or incorrect item, please contact our customer service team immediately. We will work with you to resolve the issue promptly and provide a replacement or refund as necessary.
Contact Us: If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team at [mefunkyclothing@gmail.com] or [9643779620].